Our Work

This report is a summary of the key messages around people’s experience of mental health support across West Yorkshire. The data comes from a range of sources including previous engagement work and research carried out in local areas by Healthwatch and third sector and statutory partners, enquiries received by Healthwatch, feedback shared with West Yorkshire Voice and reports produced in local places and at a West Yorkshire level.
What you’ll find in this report:
• What we’re hearing: what’s working and what could be improved
• Insight on: person-centred care, communication and information, health inequalities, access, care coordination, kindness and compassion.
• Recommendations

Over the last 10 years, Healthwatch across West Yorkshire (including Craven in North Yorkshire) have worked hard to alert NHS providers and commissioners to the significant gaps in dentistry services. In this report we’ve included a timeline summarising the work delivered around NHS dentistry by Healthwatch, in which you can see that we have repeatedly raised our concerns to various partners involved in the delivery and commissioning of NHS dental services. Our most significant successes have been working with local MPs to increase the number of units of dental activity commissioned areas of the region on a temporary basis. In this report you’ll find more information on impact our work has had as well as
• Key issues
• How we’ve tried to address these issues
• Changes we’d like to see

Our team at Healthwatch Calderdale are working on a project, with the main aim of hearing from people who don’t always have an opportunity to share their views easily. Share your views with us…

Healthwatch, working together across West Yorkshire, has highlighted a range of challenges and issues being faced by members of our communities to those responsible for planning health and care services.