About Us

Our health and social care system is going through massive change, and whilst these changes are happening, it’s crucial that the voices of people who use health and social care services are clearly heard and valued by decision makers. That’s our role.

Healthwatch Calderdale is here to gather and represent the views of adults, young people and children living or using services in Calderdale. We want to know what’s working well and what needs to be changed. Together we can make a difference:

We tell the people who run health and care services about your experiences and hold them to account.
We investigate problems and seek solutions.
We have a say in how local services are delivered and designed.

Our voice is your voice. We want excellent health and care services in Calderdale that have been shaped by local needs and experiences. We want to involve people of all ages and from all sections of the community. Please tell us your views.

What We Do

Healthwatch Calderdale is here to represent the views of children, young people and adults to the people who deliver and design health and social care services.

How we work

We are approachable and responsive.  Ask what we’re doing and we’ll tell you. We are keen to make information available in the most straightforward and appropriate way.

Our people

Healthwatch Calderdale is an independent charity. We employ a small staff team and are helped by volunteers. Our Board of Trustees oversees and steers our work; members of our board are not paid for their role.

Find out how your story can make a difference in Calderdale

Healthwatch England

Healthwatch England is the national body for Healthwatch, working with a network of 152 local Healthwatch (such as Healthwatch Calderdale) and other partners to address national issues with access to and quality of health and social care services.

How to complain about Healthwatch Calderdale

If you would like to give feedback about the service you have received from Healthwatch Calderdale, please complete our survey here.

If you have concerns about something we have done, or would like to complain about the service you have received from us, then we encourage you to get in touch. When we get things wrong, we want to hold our hands up and say “sorry”. It’s not always possible to change something that has been done, but we can listen, explain and be honest is our answers.

Call us directly to discuss an issue on 01422 399 433, use the contact form, or email Helen Wright, the Director.