Calderdale Royal Hospital

On the day of my ancle operation, I was so scared to be put to sleep, every single 1 of the staff were so nice and happy and couldn't do enough for you. My operation went well and it was all good, not much waiting about as I was terrified. I can't thank the staff enough and I was so happy when I was awake and breathing again, got a bit emotional, but again the staff were brilliant.
Thanku so much!

I have a learning disability and physical disability and it was difficult to know where I had to go and find my way.
There is lots of information and signs but it was confusing for me without a carer.
I was not spoken to but my carer was. I would like to be spoken to.
I had to have a blood test which was quick.
I had to have a scan which took a long time.

I visited the mobile MRI unit for a brain scan. The staff were very patient and supportive as I suffer from Claustrophobia and was very worried about the procedure. The scan was very efficient and the larger machine mean't that this was not a difficult experience. Thank you to the excellent staff in the MRI unit for their patience.

I was placed unsupervised or supported in A&E wait area following a suspected TIA on Saturday afternoon - for over 3 hrs. I arrived via ambulance at around 15.15 and was told to alert the reception staff if I felt unwell. Given the nature of my problem this was not medically safe. I was then not seen by the Stroke team until it was too late to be given the clot busting treatment recommended - despite arriving at hospital in time for this to happen.
I was asked to move numerous times due to a lack of beds, chairs, etc - but there were insufficient staff to support me and I was left to wander between x-ray and a&E with no support.
A nurse attempted to send me home with a cannula still attached to my arm until alerted her to this fact. I was then told I could leave by the nurse again, with no information about safety or future appointments - I was waiting alone outside when another doctor and nurse located me and asked me to remain until they had the results from my tests.
The general atmosphere in A & E was one of panic, with doctors and nurses shouting at each other, police loosing people, elderly patients left without support to toilet or drink. I was told I had covid despite not having had a covid test, it turned out they had the wrong patient. While it was clear that the stroke nurse and attending consultant were doing their best in very challenging circumstances, I did not feel safe and feel lucky that I did not suffer a repeat TIA or worse as I am not sure anyone would have noticed for some time.

I attended labour ward for a possible induced labour and stayed on the maternity ward following birth as my baby needed jaundice treatment. Overall the staff were very good, however I felt that at times different advice was given which was very confusing. Also being in a four bed room following the birth of a baby causes unnecessary upset. I would have much preferred my own room where I could have had proper rest in between feeds rather than being disturbed by people coming and going throughout the night. I also felt that communication could have been better, which would have reduced my stress and anxiety at having to stay in hospital.

Not dotted about like at hri...and nicer premises at crh

sick of being fobbed off by diffrent doctors some saying ive unstable angina my trop gone from normal to 6 had angiagram and had 4 electric heart beat pains told it was a allergic reaction to contrast dye( rubbish ) this doesent happen. now there saying nothing is rong with my heart but still getting angina pain breathless ow also have 3 leaky heart valves ow the cardiology consultant canceled my appointment on the day pathetic

Talked to me and explained very well about my medical condition - using easy to understand language. They took good care of me and looked after me. The only negative for me was the car parking charges.

90 minutes wait for a 5 minute outpatient appointment. All staff exemplary given the stress they were under with folk moaning at them about the waiting time. What’s going on?!!

Outpatients Gynaecology - excellent care