Calderdale Child and Adolescent Mental Health Service (CAMHS) Tier 3 - South West Yorkshire Partnership NHS Foundation Trust


01422 262380

Laura Mitchell Health and Wellbeing Centre
Great Albion Street
West Yorkshire


Leave your Feedback

Reviews (36)

False information on wait times

March 24, 2022
My son waited 4 years for an assessment. He now has a diagnosis and I was advised 12 weeks before he could see a psychiatrist for medication. I have now been Informed its not 12 weeks its over 10 months. This is not acceptable. I have a child who is struggling with everyday life and to be told 12 weeks and then over 10 months is disgusting. I will be putting in a formal complaint.
Sian M

Incorrect notes submitted

October 15, 2021
Not happy with incorrect notes and the attitude of one member of staff.

Appalling and amounts to no duty of care fro

June 21, 2021
Newly moved into the area and have a child under CAMHS

I have contacted the GP (several times and in writing) who hasn’t responded

I have contacted CAMHS by phone and left a message but heard nothing

I have emailed CAMHS - two different contacts from their website and one email (the one they advertised as a contact) came back saying the person doesn’t exist and I have tried several times.

The other email appears to have reached them but I’ve had no response

It is absolutely and utterly appalling - I have a child with multiple diagnosis and complex needs and who is medicated and I have no one to contact and when I do (and short of a complaint, which will be my next step) I have heard nothing.


March 29, 2021
Inconsistent advice, discharged without support 3 times before showing any willingness to help. Insisted a child with selective mutism participate in talking therapies, wouldn't adapt therapies to meet child's needs. After 3 years finally agreed to try medication, failed to do any medication reviews and then said GP should prescribe moving forwards. GP said only CAMHS can prescribe to under 18's. Left without medication for several days.

Not selecting the appropriate person to work

November 27, 2019
We have been referred to CAMHS a few times over the years. My son has complex issues. Issues I identified myself well over 12 years ago, these issues were finally accepted by a worker 2 years ago. He has being awaiting an ASD assessment/screening since then. He has been assigned 3 members of staff over the years (2 were trainees and 1 was newly qualified) and has also been seen by a psychiatrist. I believe the non engagement he now has regarding professionals, is down to the fact that he needs someone who is well experienced to deal with all that is going on for my son.
Rachel Trewartha

Child psychiatrists abysmal service.

November 27, 2019
My child has been under CAMHS for 3 years due to complex mental health issues based upon being ASD and having gender dysphoria. Psychaitrist have zero understanding of how my child feels and treat his dysphoria as a ' choice'. Clear lack of training and knowledge. They are dismissive of his feelings, have little understanding of the severity of his depression and anxiety and constantly belittle his views and brush over his emotions. They are resistant to prescribing effective dosage of antidepressants regardless of my research showing increased dosages are acceptable under NHS protocol and clearly prescribe the lowest dose possible to 'fob us off' . My child struggles to leave the house and hasnt attended school for 3 years. 'Talk therapy' has proved to be relatively ineffective and isnt recommended for gender dysphoria anyway. I feel our views are dismissed and a minimal service is provided to tick a box.

Unhelpful and unsupportive

July 21, 2019
Our GP referred my daughter to CAMHS following a prolonged period of anxiety and self harming. We were told, over the phone, that the self harming was not serious enough to warrant support and that we should try accessing free support from a local charity for young carers. We then paid for our child to have private therapy for her anxiety. The therapist helped enormously, but recommend that our daughter be assessed for autism as she felt this was the route cause of her anxiety. The GP agreed and referred her to CAMHS for an assessment. This was rejected by CAMHS as her school did not see evidence of autism - against NICE guidelines recommendations on autism assessment. We are now awaiting a private assessment, but CAMHS would not recommend any private services or confirm whether they would offer any support based on the finding of this assessment. The team have been very unhelpful and unsupportive throughout this whole process and I am appalled that they are now claiming that their autism assessment process is much improved in the local press.

dont offer the service that is needed

December 5, 2018
i have 3 kids will suicidal thoughts and self harm and CAMHS done a report saying help needed but didn't offer the help or ref to other places
nicholas irvine

2 and a half years wait for assessment

October 24, 2018
My son was referred by school to Camhs in may 2016 assessment took place September 2016 all good. They referred him to tier 3 finally got seen last wk October 2018 after several phone calls. Went back to have a review meeting after waiting for an hr no-one taking any notice I asked how much longer was we to wait, to find out the person we was seeing was off sick and wouldn't be in the rest of the wk, and she'd be hoping to to sort appointments out for mid November.
Hayley Medland

Underfunded and inconsistent.

June 25, 2018
Due to poor funding my child with social anxiety cannot be treated due to the time it will take to gain her trust to enable her to engage well. Diagnosed social anxiety and agoraphobia only to change this during a meeting with school, then said my child is picking when she will/won't engage. No understanding of how anxiety fluctuates I. E good and bad days. Child discharged and cannot leave the house. She is signed off as unfit for school but isn't getting any help. Very poor service