Calderdale Child and Adolescent Mental Health Service (CAMHS) Tier 3 - South West Yorkshire Partnership NHS Foundation Trust

Contact

01422 262380

Laura Mitchell Health and Wellbeing Centre
Great Albion Street
Halifax
West Yorkshire
HX1 1YR

Location

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Reviews (35)

Same level of service I have come to expect

December 30, 2017
My ASD diagnosed son has been increasingly violent. In summer when he was diagnosed I told them this but was told they were discharging him as he "just" had ASD and no other MH conditions. The only other thing they would do was referred to ASD team at school. So now 6 months later it is worse, every day my partner and I get spat at, kicked and hit, hair pulled, verbally abused etc. In desperation I emailed "camhs first point of contact" . It's several days later now and they haven't had the courtesy to email me back, not to sign post or anything, not even auto reply. I know it is the Christmas period but everyone knows that is one of the most stressful times of the year for people with MH issues. Absolutely disgusting.
Julie Dent

crisis mental health

June 4, 2017
My child experienced a severe bout of depression, the challenges and barriers we experienced to access CAMHS service was appalling and very worrying as a parent. Referral methods were limited to GP referral whereas any professional should of been able to do so. My child's treatment was delayed by 8 weeks and this time delay was significant in terms of keeping my child safe and other family members. This time delay caused our family into crisis mode. If my child had broken their leg, then health services would undertake a course of treatment immediately ,the same attitude needs to apply to mental health. Staff members rarely returned phone calls. The whole service needs to be reassessed cause it is failing young people and their families. Early intervention with any course of treatment proves higher success rates and this needs to be applied to this service.
Anonymous

CAMHS not interested in non urgent cases

June 4, 2017
My son was referred for CAMHs through our GP and we never heard from them. Were told they were very busy.
Anonymous

Failure to listen to parents due to arrogance

June 3, 2017
14 year old Daughter was referred to camhs tier 3 as a result of mental health issues including odd eating patterns, self harm and claims to undergoing psychotic events. At initial assessment we flagged up our belief that she probably had ASD but firstly they treated her for eating disorder, then when her self harming escalated, they blamed parents for causing this and digested attachment disorder was the problem. When finally she had been hospitalised for a paracetamol overdose (having been hospitalised several times over 7 months for severe self harm) and placed on suicide watch, she was assessed and diagnosed as autistic.
Anonymous

Shocking and failed

June 3, 2017
We were refered when my child age 5/6 regular meetings her school setting failed and new setting ? asd so refered we waited from year 5 unril start yr 7 I telephoned 3 times after diagnosis for support and was told we now had diagnosis so needed no support now !! We were/are desperate how can 5 years of support stop with a label ?
In December 17 we were refered to ADHD screening and mental health as my daughter had suicidal thoughts and self harming she received 6 weeks CBT and was discharged but refered to a adhd specialist and we are now in June and have heard nothing I've telephoned and been told it's and long process
Danielle

I would give minus stars if I could

June 1, 2017
My child was referred urgently to the service, May 2016, we have seen one therapist who actioned further support. No further support has been actioned. Managers never call back, staff never call back , emails are also ignored. This is a terrible service, it is supposed to help young people with mental health difficulties. I can not believe all the hassle, I was so pleased when we were referred and seen quickly that we were moving towards more help
Anonymous

Awful experience - made situation worse

June 1, 2017
After being on waiting list for a long time (over 12 months) had initial referral to proceed with asc assessment - SALT cancelled two of three assessments and initial assessment resulted in no diagnosis. Upon asking for this to be reviewed this was done but despite providing comprehensive evidence to camhs to support asc, still no diagnosis given. Camhs use an outdated and widely-critised model of diagnosis, DSM 5, which is not fit for purpose and is unsuitable for diagnosis of autism in girls. I would rate zero stars if that were possible.
Anonymous

Great experience on ADHD pathway

June 1, 2017
Service was responsive from the initial referral being made by school and the Assessment was done quickly. The doctor we saw spoke honestly and openly about medications. My son had a good experience
Anonymous

Frustrating

June 1, 2017
Difficult to get hold of people directly, waited weeks for a call back. Waited months for limited help.
Anonymous

No good in a crisis

June 1, 2017
The threshold for intervention is way too high. Even once you've endured waiting lists the service is poor and ineffectual.
Anonymous