Rosegarth & Siddal Surgery

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Based on 14 reviews

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Reviews (14)

Getting an appointment is almost impossible

September 2, 2022

If you ring to make an appointment you can’t get through, the line says busy and just cuts off - this can last hours. I registered online and just continually shows ‘no appointments available’ - the only option is to go in person to the surgery which not everyone can do

Amy

Can’t get through to make an appointment

August 12, 2022

When calling Rosegarth it constantly says “user busy”. 3 hours and I still can’t get through to them.
The other day I got through and I was 8th in the queue and 70min later I got through.
Today no even getting past user busy. My son is poorly and it’s not on.

Anonymous

Good support for child, but not me

June 27, 2022

My child with learning disabilities gets good support. I do not get the same support as her mother and main carer. The phone lines are busy so I cannot always get through. I am not good at online use.

Shabana

Same day appointment, but experience only ok

April 4, 2016

I called to ask for an appointment for an urgent health problem, and was told that I could only see a nurse practitioner, not a GP, despite calling first things for an appointment. I went to see the nurse practitioner, and just felt that she was a bit dismissive. I was in a lot of pain and I didn't think that she was particularly understanding. I was pleased to get some reassurance that the problem would subside, but didn't come away feeling like I'd got the help I needed. I didn't have to wait at the surgery though - I arrived on time and was called straight in.

Anonymous

Rosegarth & Siddal Surgery