Details of health and social care services open over Christmas and New Year 2021/22

December 20, 2021

The Healthwatch Calderdale office will be closed from Christmas Eve and will re-open on Tuesday 4 January, 2021.

Here are some emergency contacts if you are in a health crisis and need support.


If you experience Covid symptoms you must isolate until you get the results of a PCR test. You can book a PCR test here:

Vaccinations: Over 360,000 vaccinations have been delivered in Calderdale over the last 12 months.

First, second or booster vaccinations are being offered to all over the age of 18. You can book your vaccination here:

There are some drop-in Covid vaccination clinics in Calderdale. The times of these change regularly and you can find the latest details  here:


Health crisis:

NHS 111 is a fast and easy way to get the right help; it is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Call 111 if:

  • you need medical help but it’s not a 999 emergency
  • you think you might need to go to A&E
  • you don’t know who to call or you don’t have a GP to call
  • your GP surgery isn’t open
  • Dental pain
  • you need health information or reassurance about what to do next

If there is an emergency or life-threatening situation you should call 999.  

Call 999 if:

  • Chest pain
  • Difficulty breathing
  • Loss of consciousness
  • Severe loss of blood
  • Severe burns and scalds
  • Choking
  • Fitting/convulsions
  • Drowning
  • Severe allergic reaction
  • Head injury

Pharmacy opening times:

For full details on pharmacy services over Christmas is available via
Here are details of some planned community pharmacy opening times in Calderdale:


Mental health:
National organisations:

  • Samaritans: 116 123 or visit
  • Shout: Text Shout to 85258 or visit


Local organisations:

South West Yorkshire NHS Trust provide support for urgent mental health needs.

There is a 24 hour mental health helpline and the service supports people who are:

  • At risk of developing mental health problems
  • Diagnosed with common mental health problems
  • Accessing mental health support
  • Experiencing mental health distress
  • Seeking information, advice and support

You can now use this service by calling 0800 183 0558.

Night OWLS is a confidential support line for children and young people in crisis. Helping them, their parents and carers living in Bradford, Leeds, Calderdale, Kirklees and Wakefield. 

Night OWLS can help you if you…

Night Owls

Open 8pm – 8am every day, you can contact Night OWLS on freephone 0300 2003900, by text 07984 392700 or chat on

Visit for details on other services that may be able to help you.


If you are experiencing dental pain during the Christmas and New Year period contact 111 who can provide emergency dental appointments either in local hospitals or dental practices.

Healthwatch Calderdale has produce a guide to how access to NHS dentistry is operating, which you can read here:


Sexual health:

Sexual health clinics in Calderdale run at the Broad Street Plaza. All appointments must be booked by calling 01422 261370. Click here for opening times and more:


Calderdale Council:

Gateway to Care is the main contact point for all social care services in Calderdale.
Visit here for more details on the opening times for all Council services over Christmas and New Year:


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