lovely staff all of them but.......
differnt information from phone to reception , all given kindly and confidently . the new doctors have no idea how things work. each goes along a different path . 6 week average wait for planned appointment . the doctors say things like pop back or drop me a line , its impossible . another favorite is :we are going to get to the bottom of this " and then silence . letters go unread , i know its a struggle but the surgery needs help .