Inadequate service
I have relied on this pharmacy for essential medication for several years and for their delivery to me as I am physically disabled. Over the past year the pharmacy have regularly failed to deliver the service and refused to communicate any difficulties with me. When I have tried to deal with this through speaking with the company, I have been told to chase up issues between them and my surgery myself and given different reasons, according to the member of staff I have spoken to, as to why they have not been making the deliveries. This is the most un-dementia-friendly practice I have come across and the least accommodating.