Extremely difficult to get an appointment
No empathy shown towards booking an appointment, procedure is to call at 8am on the day as they don't book same day appointments. I called at 8am to be notified by the automated service I was 42nd in the que to then be told I’ll have to call back in the morning at 8am as the clinic is full for appointments the appointment is for a 4 week old child and we’re now having to go private to get the matter dealt which is very wrong!