Multiple cancellations
My wife and I are both registered as NHS patients here and have both had multiple appointments cancelled, some as close to an hour before the appointment is due. Although we are happy with the quality of the treatment we feel really let down by the service and organisation of the practice. I had an issue with my tooth and rang for an appointment back in June I was given a tirage appointment for July and was told I would need to come back for treatment but there were not any appointments available until August - which was cancelled on the day and has been rescheduled for the end of September. So I will have been left with a broken tooth for 4 months which I find unacceptable. My wife has also had her appointment cancelled this week and this was the 2nd time this appointment had been booked - the first one was cancelled!