Branson strikes again
Never get an appointment when you need one. NHS direct called an ambulance out on me, and they were faster, more helpful than anything I’ve experienced at this surgery. Totally disgusting customer service; defensive and uncooperative. The doctor was insolent, surly, and snappy. Gave me a lecture - before examining me - on the fact the current flu is taking three weeks to leave your body. Then realised I had bacterial lung infection after examination. Very unpleasant. I’d already planned to leave the surgery but this was the final straw. Really, don’t waste your time here.