The Extra Mile
I know that hospitals generally get a bad rep but I can honestly say that in my experience, Calderdale Royal is pretty good. I've had an ongoing health problem for the last 6 years which needs regular monitoring and blood tests so I've certainly been there quite a bit! Yes, I have had to wait for up to an hour sometimes because appointments/bloods are busy or running late but when I get to see my consultant I feel he really listens to me and doesn't rush me out the door. In fact, I feel like he's really gone the extra mile by prescribing a slightly less mainstream medication for me when the traditional treatments were failing. This concern for my well-being and willingness to really listen to how I'm feeling has made a huge difference to my life and for that I am truly grateful. So with this in mind, I can forgive them the rubbish new appointment system and the lack of car parking spaces because I think that they excel at what truly matters - the quality of care they provide to their community.