Outstanding service
Thank goodness we have a new Operations Manager now at Elland called Wayne Lunn. Personally i cannot thank him enough for the support and help he has given me over the last month, helping to make sure my needs are met after arranging for a fabulous Neuro OT called Sara that understood my needs perfectly. She is very caring, supportive and knowledgeable. They both went over and above to help me, and if anyone needs support and understanding and is unhappy should not hesitate or feel that they cannot approach Wayne as he will definitely help if he can. I know there have been problems in the past as i can appreciate the problems as it has happened to me too with the waiting times etc, BUT that is in the past thank fully and i am sure that now. this service in time will grow and become outstanding. Thank you Wayne and Sara