Not As bad as the reviews make out
I was with the Old Wheelchair service and that was a Joke took them 12 Months just to see you, now from start to getting a Electric chair its six months which is half the waiting time for NHS chairs, for Adults we have suffered in the past as all the Money was used for children now its done on a equal terms. I no children do need a lot and there chairs are very specialized and that need the manufactures involved and that can add to the timescale. my chair took three months just to come from Invacare that was nothing to do with Opcare. They have had a lot of stick but have done considering the mess they inherited from the NHS a grate Job they have a user group that meets every three months. If this was under the Trust then the complaints on here would be in there thousands Work with Opcare and not against them if a Manufacture is holding things up that is not opcare's fault They had staff that were from the NHS that have now been replaced and do a amazing job