Right to Respond

Healthwatch Calderdale is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don’t mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation’s comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Church Lane Surgery

excellent surgery

All staff are extremely helpful, polite and friendly. Booking online and ordering medication is very easy. GP takes the time to read my notes before I am called in. He has been extremely encouraging on my weight loss journey. He always listens to me and then makes suggestions and I always feel involved in any decisions which need making.